Employee and Family Assistance Program

The Employee and Family Assistance Program (EFAP) is a voluntary, confidential, short-term counseling, advisory and information service available for you and your eligible family members.  The EFAP can help with personal problems that affect your family life, your work life or your general well-being.

Services provided by INTERLOCK 

Toll Free: 1-800-663-9099

Emergency After Hours: 1-800-324-9988 

The EFAP provides professional assistance for a wide range of personal issues, including:

Marriage, relationship and family concerns
Alcohol and drug dependencies
Career and work-related concerns
Life transitions
Stress-related problems
Anger management
Grief and bereavement
Childcare and aging family concerns
Anxiety and depression
Family violence
Resource information and referral for financial and legal concerns
Trauma response and critical incident stress debriefing

This service is completely confidential. Unless you tell them, no one at Community Services will know that you have used the EFAP.

The EFAP is an employee benefit.  There is no charge to you or your immediate family to use the services.  If long-term or specialized counselling is required, your counsellor will refer you to a community resource you can afford.